Fair and Transparent.
Our monthly contracts don’t hold you to ransome! Cancel anytime with 30 days notice.
Get in touch today and we’ll be happy to answer them!
How long is the contract?
We offer flexibility without long-term commitments. There’s a 30-day notice period for both parties. This ensures a smooth transition if we decide to part ways.
We understand that patients may be at various stages of engagement, and we want to guarantee that they continue to receive the level of care they expect as we transition back to your practice.
What’s covered in the onboarding fee?
Our onboarding fee encompasses a comprehensive process to set your practice up for success. We streamline the process while taking the time to fully understand your providers, their areas of specialty, and the fundamental aspects of your practice.
Additionally, we configure our automation and integrate your practice into our systems. We craft personalized messaging and ensure that everything is ready for a seamless start on day one of our partnership.
Why is there a difference in pricing between Plastic Surgeons and Medical Spas?
We tailor our team to match the specific needs of each practice. For plastic surgery practices, our experienced team members are equipped to provide a different level of service. At salesMD, we go beyond simply booking appointments.
Our goal is to initiate meaningful conversations and visibly set your practice apart. For both plastic surgery practices and medical spas, our team serves as a bridge between the front desk and the patient care coordinator or provider, ensuring that the entire patient journey is seamless and exceptional.
Why do you charge for 2 minutes for a text message?
We understand that sending a text message may seem straightforward, but there’s more to it than meets the eye. Behind each text message, there’s administrative work involved. We ensure that we check availability on the schedule, avoiding any potential double bookings.
Unlike telephone conversations, where everything happens in real-time, text messages require us to maintain a level of administrative diligence. The 2-minute charge allows us to deliver a top-notch service and represent you and your practice exactly as you expect.
Are unused minutes carried over to the next month?
No, unused minutes do not carry over. Our base pricing is optimized to ensure timely lead follow-up with the appropriate staffing levels.
If you regularly have unused minutes, we’ll assess whether a more cost-effective plan is suitable and discuss potential adjustments with you.
How do you present yourself to my leads and patients?
We take great care in presenting ourselves to your leads and patients as an extension of your practice, prioritizing professionalism, and a patient-centric approach. When we engage with your leads and patients, we represent your practice in a manner that aligns with your values as if we were in the office with you.
salesMD enhances the patient experience, supports your practice’s growth, and creates lasting relationships with leads and patients who advocate for your services.