Sales Training
Medical Sales training with SalesMD
The wellness and aesthetic industries require a unique approach to patient interaction, that integrates selling your services while building a genuine connection through effective communication strategies. At SalesMD, we emphasize the emotional aspects that are associated with seeking medical treatments. Sales training is essential to correctly approach sensitive conversations and respect the boundaries of prospective patients. We teach you how to influence the conversation and set your practice up for successful consultations and an increased conversion rate.
At SalesMD, we offer fully developed sales training modules along with sales coaching that equip you with all the skills needed to provide an excellent patient experience during the whole consultation process, from the initial phone call to post treatment. Our starting point in sales training is the patient and thinking about it from their point of view, what’s important to them, and how they feel during the consultation process. In addition to the patient experience, we pull in our expertise of why and how people buy, and the emotional side of their journey.
Through Ethical Sales Training, our goal is to help you build a thriving business in these lucrative fields by providing the skills and mindset necessary to succeed.
We specialize in Plastic Surgery practices,
Med Spas and Wellness Centers
With expertise in the Plastic Surgery, Medical Spa, and Wellness Industry, at SalesMD, we’ve developed the unique sales training approach required to be successful in this space. Through our extensive ethical sales training programs, we will prepare you for success in this dynamic market. Our sales training courses are designed to give you and the team, the tools needed to be successful in the Medical Spa and Aesthetic Industry.
After SalesMD Ethical sales training, your team will be able to:
Ethically close more patients
Increase packages, delivering superior results
Differentiate the practice from the competition
Engage emotionally with patients
Handle objections
Build trust and rapport
Ethical Sales Training Modules
The Sales Conversation
Having a structure on how to hold a consultation allows the practice to perform consistently. We believe in play books and processes, though there are times when we must ‘go with the patient’. A framework allows us to hold a consultation and still arrive at the expected outcome.
Telling The Story
Storytelling, or as we like to call it, ‘storyselling’ is a critical component in the sales training process. Stories allow us to emotionally connect with another person or a brand. While some people are natural storytellers, it is important to tell stories in a way that helps the patient shift their thinking and come to the right decision.
Art Of Questioning
Academic research shows that the ability to ask impactful questions and the ability to listen, can differentiate the best salespeople from the rest. The same is true within a practice. To create a phenomenal customer experience, we must truly understand the potential patients’ requirements.
Mastering Mindset
Having the right mindset is an important element. The initial confidence comes from having the skills and being well practiced in their use. The sales training workshop is fun and highly experiential. Additionally, we consider the elements of mindset to ensure the team ‘play from a 10’ and can deliver the optimum customer experience every time.
Handling Objections
The ability to handle the “no”, is a key element to driving an increase in your same day conversions. It must be done in a way that demonstrates empathy and uncovers all the concerns a potential patient has, before responding and actually handling the objections.
The SalesMD Playbook
Having a structure on how to hold a consultation allows the practice to perform consistently. We believe in play books and processes, though there are times when we must ‘go with the patient’. A framework allows us to hold a consultation and still arrive at the expected outcome.